Report a problem

Send feedback to email.

Choose Help → Report a Problem… in the menu panel, or click Report a Problem… in Settings → Troubleshooting. Unsound saves a diagnostics file, shows it in Finder and opens an email. If the email has no attachment, attach the file shown in Finder. Describe what happened, what you expected and the steps, then send it. The email lists any playing apps Unsound couldn’t identify. Delete them if you prefer.

The diagnostics file leaves out app names, device names and paths, and includes recent Unsound crash reports. If the app won’t open, attach the output of:

/Applications/Unsound.app/Contents/Helpers/unsound diagnostics export ~/Desktop/unsound-diagnostics.json